LEISUREINSURE

 

IMPORTANT ANNOUNCEMENT

Leisure-insure Ltd no longer has any facilities to place new business or offer renewal terms for existing policies following the withdrawal of our underwriting facility by Insurers. We have been unable to find alternative markets for the type of leisure business that we have been placing. As a result the Firm is closing down in due course and we have had no alternative but to vacate our office premises.

 We are operating with one administrator working from home to continue to service our existing clients until the natural expiry of their existing policies. As a result of this operational system we are no longer able to deal with telephone enquiries, and our telecom systems have been closed down. All enquiries and claim notifications should be sent to us by email (see below).

Many of our clients have been affected by the Covid-19 Government restrictions as a result of which we are overwhelmed with enquiries. We ask that you bear with us in these unprecedented times as there will inevitably be a delay in responding to your queries.

Direct Clients

  1. Your existing policy is valid until its natural expiry date. We will be notifying you individually at least 14 days prior to the expiry date of your policy. Please make sure that you seek alternative cover in a timely fashion.
  2. If you need to make any mid term alterations to your policy or notify us of a claim please do so using the email address you will already have, or alternatively use office@leisureinsure.co.uk
  3. Our underwriting authority expired 30.04.20 and we cannot extend existing policies beyond their current expiry date.
  4. In the case of existing claims, you will be contacted as necessary by your insurance company direct.

We will do our absolute best to deal with your enquiries and will respond by email as soon as we possibly can. We ask that during this period once you have emailed us please do not send reminders as these have the potential to direct limited resources away from answering your original emails. 

Insurance Brokers / Agents

  1. Existing policies are valid until their natural expiry date.
  2. You have received a complete list from us of all policies placed through your agency confirming the expiry date of each policy, for policies up to 31.03.21. You will be contacted regarding April 2021 renewals nearer the time.
  3. If you need to make any mid term alterations to any policy or notify us of a claim please do so using the email address you will already have, or alternatively use office@leisureinsure.co.uk
  4. Our underwriting authority expired 30.04.20 and we cannot extend existing policies beyond their current expiry date.
  5. We no longer have staff available to issue monthly statements or maintain credit control systems. We therefore cannot extend credit in respect of any MTA.

 If an additional premium is due the amount will be notified to you requesting payment by bank transfer. The requested change cannot be processed until payment is received. No reminders will be issued. 

If a return premium is likely to be due please provide your bank account sort code, account # and exact name on the account to enable refund of the above amount. The requested change cannot be processed until we receive your bank details. 

We will do our absolute best to deal with your enquiries and will respond by email as soon as we possibly can. We ask that during this period once you have emailed us please do not send reminders as these have  the potential to direct limited resources away from answering your original emails.

 

I sincerely apologize to all our customers and brokers for any inconvenience caused, but I ask you to appreciate that this situation has been caused by circumstances completely outside our control. Leisureinsure has been in existence since 1996 and I am very grateful to all our loyal customers and brokers for the support that you have given the Firm during its existence.

 

Paul Hudson

Director

 

Leisure-insure Ltd is authorized and regulated by the Financial Conduct Authority # 831204

Registered Office: 139 Abingdon Road, Standlake, OX29 7QN

Registered in England & Wales # 6392891